The grass is greener on the other side - Recensione dipendente - Account Manager presso Genea

1,0
18 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When in office there was a good balance of work and play and rewards for the company when we all worked together to accomplish goals. Office is modern and fun with a younger demographic as well.

Svantaggi

There is a good honeymoon phase when you first start but after a while you will be asked to take on more tasks and roles and other people’s jobs after they leave and still be severely underpaid. This will all be expected to be done in the same 8 hour time frame as your original position which will also be adding more tasks at the same time. You also will be told the company is doing great and sales are better than every just to be told at the end of the year that no one is getting a raise so we can all keep our jobs. There will be burn out and breakdowns starting very early on and even when you confide in your manager not much will change in the end and sometimes any personal frustrations you might voice could be held against you. There is no growth opportunity or any planning for your future and your only option is to change teams constantly or work in two departments at a time. Structure and reorganization will be mentioned a lot but there won’t be much change and things will remain unorganized without any clear path. There will always be a new method or tool to help “make things easier and more efficient” but it will only be a couple of months before a new method or tool is put in its place and you have to try to learn how to do everything all over again. There will be times you will get accused of something without the full picture ever being taken into account which usually happens when someone from another team will go to their manager with false “concerns” about something you are working on instead of coming to you directly when you are supposed to be working together. As a result there is a blame game straight away instead of a conversation to under if the “concern” is something that really does need to be addressed or if it is an overreaction.

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Risposta di Genea
5y
We appreciate your feedback and are sorry to hear about your negative experience with Genea. We take employee feedback seriously which is why we have an open door policy and always encourage employees to voice concerns to their manager, executives or to HR. We are in a growth stage as a company and are evaluating the staffing levels for each department to ensure that our teams are correctly staffed to meet the needs of the business. We have recently added multiple team members to the Submeter Billing department (as well as other departments) and are hearing positive feedback from employees on how this is helping.

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5,0
23 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Incredible momentum, a leadership team that actually "gets it," and a culture that rewards efficiency over just "putting in hours." The shift toward internalizing operations shows a long-term commitment to stability and excellence. Great benefits and a team that feels like a community

Svantaggi

With the rapid growth we’re experiencing, things move incredibly fast. Processes are constantly evolving, so you have to be comfortable with change and a bit of 'building the plane while flying it' as we scale

1,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and benefits are good but getting worse. Product is good but not groundbreaking. There are some uniquely talented and nice individuals in the organization.

Svantaggi

There are so many, but all revolve around one person the CEO. The HR department is the worst I have personally ever seen. They made mistakes on bonuses, commission checks, and even addresses. They are more worried about pressuring employees to write good reviews on here. Take all recent good reviews with a grain of salt; do your research on the average tenure, especially on the GTM team. The GTM strategy is poor and is led by a CEO who doesn't understand the simplest intricacies. There are a couple of talented individuals on the team capable of leading, but he must have his hand on everything. He did not understand the benefit of a state contract....... Your performance at this organization doesn't matter the only measuring stick is how mindlessly you are willing to kiss up to the CEO. Lastly, they force you to fill out pulse surveys that are not anonymous; people are called out and also fired if they fill them out negatively. Avoid this place at all costs it's awful.

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