Micromanaged, robot treatment, work setting - Recensione dipendente - Customer Service Representative presso General Dynamics Information Technology

constant feeling of being replacable, verbal abuse over phone from dissatisfied callers, sitting all day without moving, getting zero rewards or positive reinforcement for effective work, getting reprimanded for ridiculous infractions--ie. going twenty seconds over on break, horrible call monitering assesments--a bad call if you don't do something obscure like express sympathy when the caller isn't even necessarily upset, etc, etc, etc