So long Interactive, hello Genesys! - Recensione dipendente - Dipendente anonimo presso Genesys

4,0
21 dic 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, excellent developers - an Indianapolis landmark that helped build the technology community and seed other startups. Very good agile development culture in many areas. Has a visionary/aspirational view of contact center technology markets, and they love their customers.

Svantaggi

Interactive was a very strongly developer-centered culture - not customer-centric. Product planning was reactive with short horizons, marketing was often an afterthought, with weak cross-department communications.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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