Formerly Interactive Intelligence - Recensione dipendente - Dipendente anonimo presso Genesys

4,0
7 apr 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When I was with Interactive Intelligence, now Genesys, I was a remote employee and enjoyed very much the collaborative nature of our department and how we worked together as a team to accomplish goals. My director was great about allowing us to do our jobs with no micromanaging and encouraged us to utilize our strengths to better serve our clients which made work very enjoyable and productive in a positive way.

Svantaggi

I was laid off due to reduction in force (RIF) but understand it was a business decision to market the company for sale. I respect why the changes were made but definitely miss working for ININ and wish the best for those who have transitioned to Genesys.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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