Vantaggi
Good Benefits, Decent Pay, some good people still remain in Indianapolis.
Svantaggi
It was good while it was still Interactive Intelligence in Indianapolis. Things started going downhill after the purchase of what would become the PureCloud group. Many people fighting for other's positions from within. After the Genesys acquisition this continued along with layoffs. Managers and Execs did not research or respect the value of longtime employees, instead made cuts based soley on single person's recommendation. Many others are leaving due to this hostile nature and silent cuts by Genesys. If you are still at an interactive intelligence location i would recommend finding another job as soon as possible. You can tell that Genesys didn't learn anything from the previous acquisition where the CEO mentioned that it had gone badly and didn't anticipate the company culture differences. They are repeating exactly that same mistake with Interactive Intelligence.