More Layoffs Beware - Recensione dipendente - Dipendente anonimo presso Genesys

1,0
9 mag 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Former Interactive had a work hard play hard culture. Lots of talented people. Innovation was key! Great Work life balance and benefits. So much potential.

Svantaggi

Layoffs are happening and people are leaving. Some key talented people on the Purecloud side that will be a struggle for them to fill the void. Purecloud is going through growing pains. Customers are unhappy with the product and it is uncertain if it will succeed. Too many failures and with layoffs on everyone's mind (with people being leaving or being let go), it will be super difficult to make a quality product. Morale is super low. It was not uncommon to hear people downtalking the product lines and secret talks of who is leaving next. Check out the other reviews and you will see a trend.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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