Merger Didn't Go Well In IT - Recensione dipendente - IT Team Lead presso Genesys

3,0
22 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company that is a leader in their industry. Rest of the company outside of internal function departments seems to work well.

Svantaggi

Internal IT is more about cutting costs than about doing whats best for the internal customers. Interactive Intelligence prided themselves on customer service. Genesys does not care about its own people with respect to Internal IT. IT leadership doesn't answer questions about direction with honesty.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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