Great company to work for! - Recensione dipendente - Dipendente anonimo presso Genesys

5,0
5 giu 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fast paced company with highly talented, smart, and extremely diligent people. Team members across the business are great professionals and and always willing to help with a project. The Executive Leadership team is very engaging and provides frequent updates on how we are executing on our business strategy, progress on key initiatives, and gathering employee feedback on ways to improve. It has been very exciting to see the combined talent between Genesys and Interactive Intelligence come together over the recent months. The two companies’ cultures are a great fit and center around innovation, strong work ethic, team collaboration, and high passion to assist our customers meet their business goals. - Industry Leader in CX - Strong Senior Management support - Great opportunities to be a part of a team to learn and grow - Flexibility to move into different areas of the organization and develop new skills

Svantaggi

I wouldn't call it a con, but more of a challenge for some is the speed at which we work and the constant change the organization manages to keep up with the market. With the merger of Interactive Intelligence there are still systems being integrated causing less than optimal process however, this is only temporary and very normal for the first 6 – 12 months during integration.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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