Genesys - ANZ - Recensione dipendente - Dipendente anonimo presso Genesys

5,0
2 ago 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Genesys is a very professional organisation, with good packages, support and a strong care factor. The solutions are market leading and the approach of the senior management is open to suggestions for feedback and improvement.

Svantaggi

One challenge is the amount of change following the recent acquisition of ININ. Change management as a whole could have been managed better. However the initial disruption is improving. Also, the way the matrix structure is implemented makes it very difficult to keep top talent by offering career progression in to different disciplines.

Esplora altre recensioni su Genesys

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

Vedi recensioni per: Utile|Valutazione|Data|Tutto