Bloated management, distracted focus - Recensione dipendente - Dipendente anonimo presso Genesys

3,0
13 ago 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to work remotely, good salary, interesting work (until last 6 months). Given lots of latitude to do your job, no micromanaging.

Svantaggi

Extremely bloated management. Every other day you get a company-wide email announcing yet another new VP of some new made-up department. Company also can't decide on a focus. You don't have time to get used to one goal-setting system or team structure before it's changed 2 weeks later. Don't get comfortable on your team because you'll have 3 different managers in 4 months.

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Risposta di Genesys
7y
Thank you for your review. I’m glad you found the work here compelling during (most of) your tenure here. As with any growing company with many mergers and acquisitions, org changes will happen and new leaders will come on board. As so many of our employees appreciate the work/life flexibility we try to support, a point you noted as a positive, we also appreciate it when our team members are flexible in terms of supporting the company and their coworkers through the changes we are driving as we continue to scale. Best of luck to you in your new endeavors, and remember, as Winston Churchill wisely noted, “To improve is to change; to be perfect is to change often.” Best, Tracy (Tracy Cote, Chief People Officer)

Esplora altre recensioni su Genesys

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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