It was a good place - Recensione dipendente - QC Analyst presso Genesys

1,0
20 ago 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Once a month they have bagels and host a lunch. Every Monday there is fresh fruit.

Svantaggi

Since they bought interactive intelligence things have gone downhill. At first they said they will be laying off redundant postions and it will end in December. Well it hasn’t stopped. One day I came into work and there were security guards and they wacked a complete department. People are quitting and not being replaced. They just gave their job to someone else. Now management has said no job is safe. When you send someone a question via email or by vmail it is impossible to get an answer.

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Risposta di Genesys
7y
Thank you for your review. Sometimes, as businesses grow and change, reorganizations are an inevitable result. We also recognize this impacts people and their lives; I hope that your time at Genesys has helped prepare you well for the next step in your career. Let us know if there is anything we can do to help. Best of luck to you. Tracy (Tracy Cote, Chief People Officer)

Esplora altre recensioni su Genesys

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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