Vantaggi
Prior to the beginning of the mass exit, the people at Genesys were the best part. Loved who I worked with!
Svantaggi
-The culture has completely changed and has shifted away from what made Genesys so great. -The internal hoops to jump through to try and sell something is ridiculous. Management needs to relax on trying to ensure they can put their stamp on everything and let the sales team do what they do best. -PAY. Genesys will say they are "above average" in comparison with competitors, but that is simply not true. Do your research and don't believe the false promises. -Raises are minimal at best. Don't expect to shoot up in salary -No visibility into management's decisions. Tough to sell something when solutions and go forward strategies change without communication to the sales teams until after the deal is complete. -Work life balance can be tough to manage