Vantaggi
Benefits, certifications, environment, time management and Genesys Tool wide application versatility. People are very open-minded, supportive and friendly. You will be filled with lots of shared experience of your colleague and people will make you feel you're on the same level. Lots of fun here.
Svantaggi
Documentation of genesys applications is not sufficient enough to resolve most of configurations setup, A consultant would consume hours or days looking for a simple configuration that should be in the docs. Work/life balance is dependent on your decision on taking projects. The BillableTime compensation attracts consultants to make loose of these work/life balance. Some may work for 100%+ hours to gain more money but lose social life. I've been here for a year and I observe people here spends more time in the office with their colleague and sleeping in the office for more than a week. They love working more than they love to spend time outside the company and I find it a negative impact that Genesys offers indirectly.