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      Genesys

      Azienda coinvolta

      Recensioni su Genesys

      Great Company, management struggling - Recensione dipendente - Account Director presso Genesys

      4,0
      13 dic 2019
      Account director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great technology, really customer focused. Flexible working environment.

      Svantaggi

      No women on executive committee and few in leadership positions. Struggling to respond quickly to changing market conditions. 'one size fits all' approach to sales has made it challenging. Few programs to support staff and communication to staff at mid-management level is poor.

      Esplora altre recensioni su Genesys

      5,0
      29 giu 2026
      Senior services engagement director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great teamwork. Remote work. Solid product suite.

      Svantaggi

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4,0
      26 giu 2026
      Marketing
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Interesting take on customer experience using AI. Good pay for the role.

      Svantaggi

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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