Prior to September 2020, I would’ve given a 5-star review - Recensione dipendente - Dipendente anonimo presso Genesys

3,0
20 set 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, good people, fun environment, good benefits, competitive starting salary (though you’ll need to negotiate well because raises are minuscule, 1-2%)

Svantaggi

New leadership (CEO, CMO, CFO, etc) so changes are expected. But Marketing was hit hard with a ton of leadership changes and layoffs this month. New CMO brought in & promoted several pals from her last gig to run marketing here; demoting, firing, and breaking up other Marketing teams in the process. For a company that has empathy as a core pillar, they’re sure charging full steam ahead without empathy. I’m curious to see how many more existing people fall over the next 12 months. They said no more realignments but didn’t say no more layoffs (despite record-breaking financial performance). PS, if you’re empathetic, you don’t need to SAY ‘we’re trying to be empathetic.’ It would be reflected in your actions.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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