Change isn't always good - Recensione dipendente - Marketing presso Genesys

1,0
7 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing professionals and great technology

Svantaggi

Genesys is being refurbished to be sold, and new temporary senior leadership has been brought in to manage the transition. Right after posting an excellent third quarter, and being featured in an analyst report as industry leaders, the new CMO fired a bunch of top talent and replaced them with Yes Men/Women. The new culture is one where decisions are made at the top behind closed doors and handed down for unquestioning execution. Pushback is seen as insubordination, and people are afraid to do things the "wrong way." It's a shame. It used to be a place for creativity, collaboration, and mutual success.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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