Good technology and growth through acquisition, but major changes with new leadership via Permira - Recensione dipendente - Account Executive presso Genesys

3,0
19 giu 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great technology, though complicated to implement.

Svantaggi

New leadership team does not have the contact center background. Most of the quality sales reps and key contributors have left the company over the last 2 years.

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Risposta di Genesys
11y
James Budge, Genesys COO responds “We hear your concerns about changes in leadership, it’s never easy when things shift rapidly in a short period of time. We welcome your ideas about how we can continue to strength our organization, and employee input is valuable and always welcome. Please feel free to email me directly, or confidentially via your HR business partner. Thanks for posting.”

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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