Interesting company with products that can change the B2C relationship for the good. - Recensione dipendente - Dipendente anonimo presso Genesys

2,0
12 lug 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Exciting products. Global presence. Very smart engineers. CEO is a very good person, very smart and wants to do the right thing.

Svantaggi

No worklife balance. Constant lay-offs which contribute to the work-life balance issue. HR is very weak.

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Risposta di Genesys
11y
Thank you for taking the time to share your feedback, both positive and negative. I agree with all of your pros. On the cons, I would say that most teams at Genesys have good work life balance, but of course there are always exceptions. I agree that we have smart employees, and we want everyone to have a voice, which is why we run an annual survey, and also why we encourage participation and comments on our internal blog posts and all hands meetings. If you were still here, I’d encourage you to come and meet with your manager, me or your department VP to discuss some of these concerns. Best of luck to you. ...Tracy

Esplora altre recensioni su Genesys

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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