Nice company, but unorganized for employee growth - Recensione dipendente - Senior Professional Services Consultant presso Genesys

3,0
30 lug 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly work environment, nice perks like working from home if not traveling and pays for home internet and phone, open time off policy, great colleagues

Svantaggi

Promotions are hard to come by, and when you get a promotion it doesn't mean you'll get a significant pay raise. No set pay ranges for each job title, promotions are often based on who you know or project you worked on and not what you know, when project assignment is out of employee hands. Best way to get a healthy raise is to leave Genesys and come back. No longer provide cost of living raises, despite constant company growth

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Risposta di Genesys
11y
Thanks for posting! I agree fully with your comments about the great environment and flexibility at Genesys. Genesys has a pay for performance culture, with a traditional annual merit cycle. As a current employee, I encourage you to speak with your manager or HR regarding your career interests and any concerns you have regarding your own salary. - Robert Coleman, Sr. Director Compensation, Benefits & HRIS

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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