Outward appearances Can Be Deceiving - Recensione dipendente - Executive Director presso Genesys

1,0
4 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Basic Product is fundamentally solid As in all places there are some nice people Remote/hybrid work model is good

Svantaggi

Grossly understaffed and underpaid Work life balance is horrendous The talk about delivering empathetic experiences, but don't come close to practicing what they preach Employees are asked to do more and more with less and less reward. Benefits have gotten worse every year They are about to go public or be sold, and they will not be sharing that wealth influx with the majority of the employees who helped grow the company. Only a few will benefit New leadership brought in the facilitate the IPO do NOT care for employees, especially legacy ones Product features are oversold, hyped, and do not deliver on the promise, other than the very basic functionality. Stay away, You kiss this frog, you won't get your prince

Esplora altre recensioni su Genesys

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

Vedi recensioni per: Utile|Valutazione|Data|Tutto