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      Genesys

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      Recensioni su Genesys

      Great CX - Recensione dipendente - Manager presso Genesys

      5,0
      16 nov 2015
      Manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great customer focus, Innovative products, Market leader, Great community of people to work with and for.

      Svantaggi

      Cross functional team communication can be cumbersome

      avatar
      Risposta di Genesys
      10y
      I appreciate the positive comments. We have been working hard on our communication initiatives, and the entire leadership team welcomes any additional insights and feedback – feel free to set up time with any one of us! Thanks for posting. Tracy

      Esplora altre recensioni su Genesys

      5,0
      29 giu 2026
      Senior services engagement director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great teamwork. Remote work. Solid product suite.

      Svantaggi

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4,0
      26 giu 2026
      Marketing
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Interesting take on customer experience using AI. Good pay for the role.

      Svantaggi

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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