Customer support ( non voice) - Recensione dipendente - Process Associate presso Genpact

excellent culture, good comp, remote first

none - cant think of any

Market rate compensation, not much else

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.