Some process headaches but a good culture - Recensione dipendente - Customer Success Manager (CSM) presso GitLab

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.