Confidently Incompetent - Recensione dipendente - Customer Care Representative presso Globe Life

2,0
17 feb 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They have remote options They say you can move to different areas in the company based on skill, rather than just credentials. How true that is, I don't know. The system software setup is antiquated, but from what I've been told, it's a huge improvement from what it was just last year

Svantaggi

The training is not about preparing you for the job, it's about getting you on the phone. You learn exclusively on your customers. There is no sandbox for trainings. They do not respond to emails within the week, if at all Because of the poor use of software you talk to a lot of angry customers no time to recover in between calls

avatar
Risposta di Globe Life
3y
Thank you for your review of your Globe Life employment. We're sorry to hear your current experience isn't meeting your expectations. Your situation is not indicative of our management style and we apologize that this is your experience. We invite you to email us at feedback@globelifeins.com with more details so we can look further into your experience and the improvements that are needed in your department. Thank you for sharing this with us. We look forward to hearing back from you soon.

Esplora altre recensioni su Globe Life

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work to do for us

Svantaggi

None really honestly truly exactly

avatar
Risposta di Globe Life
5d
Thank you for leaving a review and for your hard work on behalf of the policyholders at Globe Life! Your contributions are greatly appreciated.
5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Svantaggi

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

1
avatar
Risposta di Globe Life
5d
Thank you for taking the time to leave a thoughtful review about your time at Globe Life. Thank you for your hard work and contribution to our team's success. Best wishes for a long and successful career!
Vedi recensioni per: Utile|Valutazione|Data|Tutto