Vantaggi
Working in GovTech and with local government has the distinct advantage of strictly being Mon-Fri business hours. In 18 months I had little to no work obligations outside normal working hours which, for anyone in Support, is rare and appreciated. Smaller company willing to spend on small expenses when needed, such team building activities, equipment needed for support labs, etc Large investment in new headquarters in Austin TX which plans to build it into a proper software company office space. New 'unlimited PTO' policy for salaried workers and generous PTO allowance for hourly workers.
Svantaggi
- Top-heavy company that would benefit greatly from investing more at the bottom level than continued inflation of the top levels. I generally observed a 1:5 or 1:6 ratio of leader:IC, when a 1:10 or 1:12 ratio would be more appropriate. - Top leadership does not hold org leaders accountable for their output and lack a metrics-driven approach, particularly in Development, which became a bottleneck for maintenance bug fixes as well as new customer development. - Terrible 401K match (0.25%) and health benefits aren't much better. - Poor forecasting from leadership led to personnel layoffs in Jan-2021, and unless leadership changes, will likely happen again. - Lack of account managers means that Customers run the show and the company falls in line with their demands / no customer accountability