It was good - Recensione dipendente - Premier Account Analyst presso Granite Telecommunications

2,0
21 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The coworkers are some of the best you will ever find. It is a place to learn computer skills and how to work with customer.

Svantaggi

There is a high turnover rate for a reason. Unfortunately it is a large volume of work without guidance or accommodations. They expect one person to handle the workload of three. They stopped the Growth path so promotions are yielded and their bonus structure is not ideal.

avatar
Risposta di Granite Telecommunications
2y
Thank you for taking the time to share your detailed feedback on your experience with us. We appreciate your honest insights, as they help us identify areas where we can improve. We are delighted to hear that you found your coworkers to be exceptional and that you had opportunities to develop your computer and customer service skills. Creating a supportive and enriching environment for our employees is one of our top priorities. We are genuinely concerned about your comments regarding the high turnover rate, the heavy workload, and the lack of guidance and accommodations. We understand that expecting one person to handle the workload of three is neither sustainable nor fair. Your feedback on the halted growth path and the less-than-ideal bonus structure is also noted. Your advice to management is invaluable. We recognize the importance of work-life balance and the need for our employees to have time with their families. Overloading employees is not a sustainable solution, and we are committed to addressing these issues. We will strive to improve our support systems, workload distribution, and overall work environment to ensure a better balance and more opportunities for professional growth. Thank you once again for your feedback. We are dedicated to making the necessary changes to create a more positive and supportive workplace for everyone.

Esplora altre recensioni su Granite Telecommunications

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great way to get into full cycle sales

Svantaggi

None that come to mind

1,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No pros what so ever.

Svantaggi

This company and specifically the collections department have very little opportunity for growth, despite what may be promised during the hiring process. Honestly, it’s a circus. Non stop tasks are thrown at employees each day. And Goals are constantly increased so analyst can’t reach them. Employees who work hard and consistently perform well often find themselves stuck in the same position with no clear path for advancement. Promotions and opportunities never appear to be based on performance or merit. Management is one of the biggest issues. They have no clue. Favoritism is prevalent, and certain employees seem to receive special treatment, better opportunities, and more support than others. This creates a frustrating and discouraging work environment where many employees feel undervalued and overlooked. Morale suffers when performance and dedication are overlooked in favor of personal relationships and when there is little accountability for management and no transparency regarding career development. Communication from leadership is lacking, and employee concerns are not addressed. Management gets defensive when employees ask questions or disagree with their stupid decisions. Overall, it can be a VERY challenging place to build a longterm career if you are looking for fair treatment, professional growth, and strong leadership. Turnover rate is very high. Also, micro management is at an all time high. Would not even recommend this place to a college grad for entry level experience, if i could Put 0 stars, i would. For the sake of your mental health, stay far away.

Vedi recensioni per: Utile|Valutazione|Data|Tutto