Good hands-on experience, but poor communication - Recensione dipendente - Operations Assistant presso Guaranteed Rate

1,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Svantaggi

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

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5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Constant training and development is wonderful

Svantaggi

Sometimes the agenda can be overwhelming

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Risposta di Guaranteed Rate
4w
Thank you for the fantastic review! We’re pleased to hear that you had a great experience. Our goal is to provide a supportive and productive work environment, and your feedback shows we’re achieving that. We’re committed to maintaining this positive momentum.
3,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked with the best of the best in my industry, led by a brilliant manager. Remote Work, Semi-Flexible Schedule, Overtime was allowed sometimes.

Svantaggi

The volume of work was intense, and you were expected to find your own cover for shifts if you're taking any time off, pay was not enough for the amount of stress. Asked to have an owners mentality but when you actually put this in practice management steps in and takes over, excluding you from being able to own anything. Insurance was terrible, too expensive.

1
avatar
Risposta di Guaranteed Rate
1mo
Thank you for your review. We appreciate your honest feedback and are glad to hear that you had some positive experiences with us. We’re also taking note of your concerns and will work on addressing them. If you have any more detailed suggestions, please feel free to reach out to the Human Resources Department.
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