Great benefits, stressful job - Recensione dipendente - Customer Service Representative (CSR) presso Guardian Life

4,0
22 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits Work from home Most co workers are nice

Svantaggi

Stressful High call volume Case managers don’t do their job and rude Low pay

Esplora altre recensioni su Guardian Life

5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pto is unlimited and paid holidays

Svantaggi

Pay is under the market

4,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Svantaggi

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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