-Opportunity to solve customer issues and improve user experience.
-Develop strong product knowledge and communication skills.
-Work closely with cross-functional teams.
Svantaggi
-High workload during peak periods.
-Handling customer complaints can be challenging.
-May require shift work and quick response times.
-Bad Manpower Management
-What's promise will never fulfill
-If you're not the majority race get ready to be alone for most of the time
-Communication is always not in English if you're another race you will not understand a single thing
-The so called "Team" is never a team
-There no progression in this company especially if you're in the on-site team