Vantaggi
If you need part-time work to generate unemployment compensation during the off-season, this job's for you. Costs a few hundred bucks to take the initial training class, but worth it, if you want to generate unemployment compensation during the off-season. You can define your availability, and they'll keep within that. So if you need a second job to dig out of debt, for example, this job's okay.
Svantaggi
No real compensation beyond close-to-minimum wage, until maybe your 3rd year. Convoluted, confusing pay structure, which leads you to believe you could make more money each year, but actually, it's based on the pricing of the tax returns, and their price increases don't keep up with your pay structure. Upper management are corporate robots & cheerleaders, spouting corporate jargon, rah-rah-rah!