Not for the caring kind - Recensione dipendente - Team Leader presso H&R Block

2,0
5 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Met many good clients that needed help.

Svantaggi

Don't work here if you care about quality over quantity. It's about making reports look good no matter what it takes. That's all the people at the top see so there's no room for service and caring.

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Risposta di H&R Block
1y
Thank you for your feedback. We’re happy to hear you found meaning in helping clients. We also recognize your concerns about the emphasis on metrics over meaningful service. We are always working to ensure our values algin with our practices.

Esplora altre recensioni su H&R Block

5,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work during tax season

Svantaggi

Not available year round for most employees

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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