Vantaggi
The company has a loyal customer base that continues to renew their licenses and several of the products have been updated
Svantaggi
Through their behavior and policies HCL demonstrates that they do not respect or value the contributions made by salespeople. At the global company meeting the top sellers are not recognized. Many awards were given but none for the sales professionals that brought in the most revenue. There is no quota club trip, or any other recognition associated with being a top seller. Salespeople are not held in high regard at HCL Software. HCL's lack of respect for salespeople is most visible through their variable compensation polices and procedures. HCL changes the rules in the compensation plan without notice, underpays the salespeople and then simply ignores their requests for an explanation. Nothing is more demoralizing for a salesperson than a company that will not honor their commitments that were made in writing. Trust, confidence and loyalty does not exist at HCL