5,0
16 dic 2019
Dipendente attuale
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
• Engaged in working with France Biomerieux Healthcare and executed various duties including managing major incidents and severities for the client, monitored tools using solar winds, snow tool and weather maps and also handled Bridge call for Severity 1 incidents
Svantaggi
• Served as a first point of contact for customers seeking technical assistance over phone/email • Performed troubleshooting through diagnostic techniques and chat process for the employees • Executed troubleshooting WIFI Connections via GOTO Assist admin rights, resetting passwords and diagnosed web clock issues via Active Directories