Analytical and highly motivated tech-support professional with over six years of experience in IT domain, possessing - Recensione dipendente - Senior Process Executive presso HCLTech

5,0
16 dic 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

• Engaged in working with France Biomerieux Healthcare and executed various duties including managing major incidents and severities for the client, monitored tools using solar winds, snow tool and weather maps and also handled Bridge call for Severity 1 incidents

Svantaggi

• Served as a first point of contact for customers seeking technical assistance over phone/email • Performed troubleshooting through diagnostic techniques and chat process for the employees • Executed troubleshooting WIFI Connections via GOTO Assist admin rights, resetting passwords and diagnosed web clock issues via Active Directories

Esplora altre recensioni su HCLTech

5,0
16 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Svantaggi

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Svantaggi

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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