Vantaggi
Merchandise discount and first to see what comes in. Pleasant atmosphere. Usually decent staff if management hires correctly. Meet some nice customers. I've held all positions and bookseller is the less stressful and maybe the best, except for the low pay. They will continue to survive in the bookstore environment because all stores sell all merchandise online.
Svantaggi
Lots. Was with the company for many years until our store closed. Promotion only comes from within, so management has risen through the ranks. If you do become a manager, it is most likely because of seniority, which doesn't usually lead to the best managers. Training is short and sweet, for all positions. Pay is low, starting at $8-$9 per hour with yearly small increases. Benefits are great, which is why people are drawn in. Healthcare, great 401K. Generous vacation and sick time, abused by those who are abusers. The atmosphere tends to bring out drama with coworkers, due to being a very lax and casual environment. The old adage, 20% of the people do 80% of the work, is a given in this environment. The stores have long hours, with varying shifts. Be ready to work odd days, hours, and schedules. And remember, there are only 2 holidays, Thanksgiving and Christmas, and everyone is usually required to work all shifts. Can be physically and mentally a bit difficult. Life is much better away from this company. Sorry!