The DM always comes in to critique the store but never reveals how to sell the memberships other than misleading customers. The inside track club lacks value. The coupons in the ITC are similar, or worse than, ones offered to all customers who sign up for free catalogs. Management is nice and understanding of personal life to a degree but are forced to work us several odd and long shifts to cover the lack of employees in the store overall. I work tirelessly to keep my sales up by memorizing monthly coupons of several catalogs to sell ITCs but they still push me to do more. I sell more than any other employee but still can't meet store quotas on my own. I also have a feeling of regret any time I'm forced to mislead a customer. I hate that the people I get to know every week are the same people I lie to just to make a paycheck. I love sales but think that some lines shouldn't be crossed.