Management is unaware of workload and is rude and unprofessional - Recensione dipendente - Customer Service Representative (CSR) presso HarperCollins

2,0
25 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and benefits, time off are decent

Svantaggi

Management, from supervisors up, have no clue how hard the line personnel work every day and show now attempt to understand. Standard operating procedure is to yell at employees, insult and criticize them as well as accusing them of malfeasance at every turn.

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5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free books, great team and a fun environment

Svantaggi

Not a lot of room for growth

5,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fully remote with all necessary tech provided, weekday schedule, great benefits, good leadership, small close-knit teams, generous PTO in addition to paid holidays

Svantaggi

Base salary could be better but is offset with benefits package. Employee retention is high (a huge plus IMO) butcould limit upward mobility if you're looking for it.

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