Extremely Toxic! Avoid if you want stability. - Recensione dipendente - Mortgage Advisor presso Haysto

Free coffee and beer on Thursday

BE WARNED YOU ARE SIGNING UP TO WORK IN A CALL CENTRE BEING TARGETED TO MAKE 125 CALLS A DAY. If you are applying here to become a mortgage adviser, understand exactly what you are signing up for. In my experience, the interview process did not reflect the day to day reality of the role. You are not being hired to be an adviser; you are being hired to act as a high volume telesales agent. Progression is heavily gated. I found that you absolutely will not become a mortgage adviser unless you consistently hit those aggressive call centre sales targets for months on end, and even then, advancement is far from guaranteed. They quote an 18 month timeline to qualify, which in my opinion is entirely unnecessary and serves primarily to keep you on the phones. Once you start, you will quickly realise your actual job is to make calls and drive sales. Only if you excel as a call centre agent will they even consider paying for your course materials and moving you into an advisory role. Do not waste your time here if your goal is to actually work as an adviser rather than a cold caller.

Remote working Nice colleagues Tech is good If you want to work 24/7 this will suit you

Heavy micro management of advisers. I've had way better management from other firms. Sales managers were also micro managed by the people higher up so they always sided with the bosses. The good managers that cared about the employees got sacked. I had 5 different managers in less than 3 years that left. They only care about the top performers Changed the commission structure multiple times for the worse Any problems weren't listened to and any bad feedback about the leads provided are blamed on the broker Very high turnover of staff compared to other firms Impulse decisions made Too focused on scaling and not worrying about the welfare of employees in the process. Ironic as they offer mental health support Case managers were sub par, made lots of mistakes