So disappointed - Recensione dipendente - Dipendente anonimo presso Headspace

2,0
29 ott 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- growing industry - good pay and solid benefits - generally good people - great mission

Svantaggi

- no real directions. Still not sure what the company strategy is and how we achieve our true north goal - lack of transparency. Senior leadership changed true north goal without telling anyone...and still we are confused how we can achieve it - utter lack of ownership. No one really wants to own anything right now. A really bad problem..think it comes from years of poor operation - incompetent and inexperienced middle management - Data is important for making decisions in the B2C company. But we lack the culture, literacy and infrastructure - lots of processes are ad hoc and Not scalable - departments are silo and communication is sub par (the remote situation is not helping the already bad communication)

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Risposta di Headspace
5y
Thank you for taking time to share your summary of what is working and where we can improve. We have ignited a deeper focus on some of the critical areas that you've shared -- specifically on communication & decision making. We recognize we have opportunity to enhance how we communicate more effectively across the organization, creating greater visibility and transparency on key initiatives, projects and decisions. We are also investing on increased, intentional focus & learning around how we more effectively leverage data-driven (and human-centered design) approaches to support our decisions, processes & ways of working. We're excited to see how these actions begin to positively shift folx' experiences and create meaningful momentum in the areas you've highlighted. Thank you again for sharing. Yours - Simon Perry Head of Talent, Learning + Development | People + Places

Esplora altre recensioni su Headspace

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management, strong relationships, grateful customers

Svantaggi

Hours, location changes, low hourly wage to rely on

2,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Svantaggi

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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