Horrible company - Recensione dipendente - Customer Service Representative (CSR) presso HealthEquity Inc.

2,0
28 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO is accumulated rather quickly, you get three hours every two weeks or every four weeks I believe.

Svantaggi

They micromanage you. Your QA scores would be good and they would try to find something to coach you about when you don’t need coaching. They would lie to fire you.

Esplora altre recensioni su HealthEquity Inc.

5,0
30 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Svantaggi

Remote environment. Need to find opportunities to informally get to know your colleagues.

1,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, perks, remote work, unlimited PTO, and stock options.

Svantaggi

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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