HELLEQUITY - Recensione dipendente - Customer Service Representative presso HealthEquity Inc.

1,0
1 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

no pros honestly. besides the pto.

Svantaggi

the pay sucks for the amount of work load that we have to do everyday. 16.25 is for someone that's in college (maybe). the managers suck. hr sucks. they dont care about you here.... if you're thinking about working here, DONT!

avatar
Risposta di HealthEquity Inc.
2y
Thank you for leaving a review of HealthEquity. We are sorry to hear that your experience did not meet your expectations. We would not be HealthEquity without our teammates and we do care deeply about our team members and their experiences. Our People team and leaders continually work to improve the ways that our teammates are supported. We hope you took the time to provide constructive and actionable feedback to your leaders before your departure. We wish you the best of luck in the future.

Esplora altre recensioni su HealthEquity Inc.

5,0
30 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Svantaggi

Remote environment. Need to find opportunities to informally get to know your colleagues.

1,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, perks, remote work, unlimited PTO, and stock options.

Svantaggi

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
Vedi recensioni per: Utile|Valutazione|Data|Tutto