One of the better companies I've worked for - Recensione dipendente - Customer Service Specialist presso HealthEquity Inc.

5,0
19 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company culture Sent swag often All jobs are remote in this company

Svantaggi

Very competitive regarding hours Calls with difficult customers can be draining

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Risposta di HealthEquity Inc.
1y
We appreciate your review! It’s great to hear that you’re enjoying our culture—plus all the awesome purple swag! 😊 Thank you for your hard work and for your dedication to handling sensitive situations with care. Your contributions truly make a difference!

Esplora altre recensioni su HealthEquity Inc.

5,0
8 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Company that makes work life balance a priority

Svantaggi

A little lacking as far as training is concerned and documentation in place

1,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, perks, remote work, unlimited PTO, and stock options.

Svantaggi

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

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