Review headline - Recensione dipendente - Customer Service Representative presso HealthEquity Inc.

1,0
12 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wfh too many changes in company

Svantaggi

Changes members get upset locked out of their acct

avatar
Risposta di HealthEquity Inc.
10mo
Thank you for sharing your experience. We’re glad you’ve found value in the ability to work from home, and we also hear your concerns about the impact of change — both for teammates and members. Please know that all decisions are made with the goal of better protecting our members. Feedback like this helps us see where we have opportunities to make our experience even better. Thank you for sharing.

Esplora altre recensioni su HealthEquity Inc.

5,0
30 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Svantaggi

Remote environment. Need to find opportunities to informally get to know your colleagues.

1,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, perks, remote work, unlimited PTO, and stock options.

Svantaggi

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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