Not enough training - Recensione dipendente - Level II Support Technician Remote presso Henry Schein

training was horrible, spent whole first week just getting peoples technology working. they did not go over everything they could, had one mentor that would give one word answers with no further explanation, when asking for help in group chats you are lucky if you get an answer, there is too much to learn for just 1 week of training. throw you into other queues with very little training. just are not prepared for the calls when you come out of training.