Hard job when your always short staffed. - Recensione dipendente - Branch Manager presso Hertz

2,0
29 dic 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Managers get car privileges. The people are hard working. Upper management will not visit your branch if you hitting your sales numbers.

Svantaggi

Always under staffed. After Hertz went public recently "the less staff the better" has become upper management's approach. They refer to the staff in the branches as "head count". The less heads the better! This creates big customer service issues because customers are forced to wait on long lines to get a car. No matter how many "heads" upper management gives you they aways demand a 20% increase in revenue year over year. Upper management overbooks reservations and don't come through with the cars to rent. This is another reason customers have to wait so long for their cars. Of course poor customers service scores fall on the Branch Managers and poor scores reduce the bonus you will receive.

Esplora altre recensioni su Hertz

5,0
9 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Replies quickly fo all communications

Svantaggi

Not at this time as I am on-boarding

2,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Svantaggi

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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