Service Desk Analyst - Recensione dipendente - Service Desk Analyst presso Hexaware Technologies

very good work culture, work life balance too.

less pay comparing to the industrial standard

They gave me a job when I was running out of money. They had lots of courses that helped me learn how AI agents work. Very good health insurance

Absolutely no managerial support. No career advancement opportunities. I was basically hired to fill a chair in a staff aug capacity because someone at the client company thought there might be a need. There wasn't. And there was no way to get other work in other departments at the client company because it impacted billing and departmental budgets, and Hexaware didn't want to bother with that. But Hexaware was not interested in reassigning me, so after about 10 months of doing very little, I was let go by the client company so I could be replaced by a Java developer, which makes a lot more sense, since this was a back end team, and I'm a UX designer. Hexaware only allows a few weeks on the bench, and they had no work to put me on, so I was let go. Nobody said goodbye. They didn't even give me a computer. I had to use my own computer for this assignment.