Great Company to Work For! - Recensione dipendente - Account Executive presso Hibu

5,0
16 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I plan to retire here! I've worked for many companies who constantly talk about "company culture coming directly from the top." However, I have never truly felt it at a place I've worked - until Hibu. Leadership really wants you to succeed, and they genuinely care about their clients. We have products that are second-to-none in terms of results for SMBs, and every day we are helping people grow and increase new customer calls. I love this company!

Svantaggi

Our customer service is readily available - I've never seen such a productive customer service team! I do think a higher-level customer service could start at the 1st tier before even more experience with tier 2. I also would love to have client expense opportunities every month, as we are not compensated for client expenditures. Small deliveries of breakfast, or coffees, or even lunch with clients, or other office supplies like Christmas cards - not available for the sales person to expense, as it's all on their own dime. Wish that wasn't the case.

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Risposta di Hibu
4mo
We agree, not only does our leadership team truly want to see you succeed, but our product team is constantly looking at ways to improve so you can best assist your clients. We look forward to many more years working with you and seeing you retire here!

Esplora altre recensioni su Hibu

5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Svantaggi

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Risposta di Hibu
1w
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

autonomy, product is seemingly good

Svantaggi

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Risposta di Hibu
1w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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