Too many roadblocks, too much vagueness and too many inconsistencies to allow for success at Yellow Book USA. - Recensione dipendente - Dipendente anonimo presso Hibu

1,0
16 nov 2008
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The medical benefits, primarily are the only positive in this company. It may be an appropriate job for an uneducated, entry-level person.

Svantaggi

How much time do you have? First of all, they are patently dishonest about their compensation packages, i.e, they give unrealistic projections that are obviously not based on the market. This is not a customer-service based company, rather a "turn and burn" type of operation where I found much of my time devoted to cleaning up problems from previous "media consultants." I was held responsible for businesses that had failed to pay invoices, bounced checks or simply gone out of business! I had to make up the difference and I don't care what they tell you, it's often impossible to replace those lost dollars. Many of the accounts that I had established an excellent business relationship with and level of trust, were redistributed among other reps. , and in return I was handed accounts that were written off or in collection status. Sadly, rather than supporting the sales force or encouraging them when the numbers were low, management berated and belittled everyone. Management was completely out of touch with the actual business climate, unaware of the many business closings and the overall economy of the community. My particular office was especially unprofessional, overall; disruptive , loud talking, swearing, vulgarities--the only thing missing was the smoke and the drinks. I have never experienced such a high degree of unprofessional behavior in the workplace. This office was not family-friendly or supportive in any way, whether it involved a natural disaster, family emergency or death. Another huge problem was the continuous scheduling of meetings at the last minute. After planning my work calendar and setting numerous appointments with customers, I would be informed of a mandatory meeting and told to reschedule those set appointments. 80% of the hired sales force left within the first two years. I have a strong work ethic and was determined to be successful, which I found to be impossible no matter how hard or long I worked.

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Svantaggi

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

avatar
Risposta di Hibu
1w
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

autonomy, product is seemingly good

Svantaggi

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

avatar
Risposta di Hibu
1w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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