review - Recensione dipendente - Bartender -server presso Hilton

3,0
15 giu 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A great company but hospitality has not changed , its usually lower pay, and guest do not TIP the way it once was (location matters) If money is good, there is less a loss or turn over of staff. However not all staff is kept with good choice.

Svantaggi

TIPs have gotten cheaper so pay should be better and some questionable people in management . management does not get involved and allow lazy employees. They often over look a good employee.

avatar
Risposta di Hilton
8y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.

Esplora altre recensioni su Hilton

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Super friendly, flexible hours, good management

Svantaggi

On your feet for hours, miscellaneous tasks at times

2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Different services and softwares provided by Hilton are convenient to have access to.

Svantaggi

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

Vedi recensioni per: Utile|Valutazione|Data|Tutto