The BEST 10 years! - Recensione dipendente - Work From Home Reservation Specialist presso Hilton

4,0
8 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work/Life balance, travel benefits, the ability to build your own schedule and being able to work remote from the comfort of your home office. Opportunities for advancement.

Svantaggi

As a remote employee, there were rare opportunities to meet or have the ability to work with your coworkers as one would in an office environment. Our team meetings were always over the phone rather than using zoom or video conferencing. There were times it felt as if you were on an island, left to fend for yourself without a support system. The companies computer system was convoluted, forcing you to log in to many sites, programs or pages to find information needed. Low wage increases.

Esplora altre recensioni su Hilton

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Super friendly, flexible hours, good management

Svantaggi

On your feet for hours, miscellaneous tasks at times

2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Different services and softwares provided by Hilton are convenient to have access to.

Svantaggi

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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