Joining Hilton Birmingham Metropole? Things to consider..... - Recensione dipendente - Dipendente anonimo presso Hilton

3,0
12 ago 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Chances to work/move to various departments, gain great experience in a busy hotel, loads of staff, flexible shift patterns, meals available for lunchtimes, accessible by bus NX900 or trains to Birmingham International, transport available if working after midnight.

Svantaggi

Miscommunication can turn small problems into major ones. Hours can be long or too short. Staff food is hit & miss. Training can also be hit & miss. Without a contract, you will not get the Hilton benefits.

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5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Svantaggi

No Cons to mention at this time.

2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Different services and softwares provided by Hilton are convenient to have access to.

Svantaggi

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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